Privacy Policy

1. Introduction

Dr. Adarsh M. Patil ("we", "our", or "us") operates the website pilonidalsinusbangalore.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for medical consultation.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

We may collect the following types of information:

• Personal identification information: Name, phone number, email address, and any other information you voluntarily provide via our contact or appointment booking forms.
• Medical information: Any health-related information you share when describing your condition or seeking a consultation. This is treated with the highest level of confidentiality.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via analytics tools.
• Device information: IP address, browser type, operating system, and device identifiers for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule consultations
• Provide medical information and educational content
• Improve our website and services
• Send appointment reminders or follow-up communications (only with your consent)
• Comply with applicable laws and regulations
• Detect and prevent fraudulent or malicious activity

4. Medical Information Confidentiality

Any medical information you share with us is treated as strictly confidential and is used solely to facilitate your consultation with Dr. Adarsh M. Patil. We do not sell, trade, or share your medical information with third parties except as required by law or with your explicit written consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymised data and is subject to Google's Privacy Policy.

6. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as:

• Google Maps (for clinic location)
• YouTube (for educational videos)
• WhatsApp (for consultation enquiries)
• Practo (for appointment booking)

These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Medical consultation records are retained in accordance with Indian medical regulations.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at dradarsh008@gmail.com.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: